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Allen &  Heath Dlive S5000

Hire Support

Already hired equipment from us and need assistance?
Our Hire Support service is here to help with any issues during your rental period. Whether you’ve encountered a technical fault, require setup guidance, or need to request a replacement item, our engineering team will respond quickly to keep your event running smoothly.

Simply submit a support form or get in touch with your project contact, and we’ll ensure everything is resolved as efficiently as possible.

We’re here to make sure your show goes on — smoothly and stress-free.

Lighting Rig

Repair Request

Sometimes things go wrong — and that’s okay.
If a piece of equipment is damaged or not performing as expected, please log a Repair Request so our team can track, inspect, and service the item. We’ll arrange collection or return, complete a full assessment, and get repairs underway to ensure everything is restored to working order.

Our goal is to maintain transparency and reliability in every hire — from the first delivery to post-show maintenance.

 Submit a repair request below to start the process.

Stage Rigging

Amend / Update Booking

Need to make changes to an existing booking?
Use this option to amend or update your hire agreement — whether that’s extending your hire period, adding extra equipment, or revising delivery and collection details. Our team will confirm all changes and send updated documentation so you always have the latest version on file.

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